Distribution

Distribution

Channel opportunities like partnerships, workplace, tax time/EITC, and self service.

American Public Media Marketplace Business: Banks Drive Customers Away

Kimberly Gartner, Vice President, Advisory Services, was interviewed for an audio segment on American Public Media Marketplace Business. As many banks are being criticized for fee structure and excluding low income consumers, many consumers are going elsewhere for their financial services. Gartner ...

CFSI and Asset Funders Network - Financial Services and Asset-Building Brief

Millions of lower-income consumers lack access to high-quality financial products and services that simultaneously meet their short-term needs and prepare them for long-term financial success. Dramatic changes in technology, demography and the structure of the financial services industry provide new ...

Highlights from the 3rd Annual Underbanked Financial Services Forum

Having recognized the great opportunity underbanked consumers represent for financial services, participants at the Third Annual Underbanked Financial Services Forum turned their attention to better understanding this potential market. The forum, presented by SourceMedia in conjunction with the Center for Financial Services ...

18 pp.   

Nonprofit Innovations for the Underbanked: Trends and Developments

by Sarah E. Gordon

An increasing number of nonprofit organizations have entered the underbanked market as facilitators or service providers, resulting in a broader array of affordable and well-designed products and services that provide asset-building opportunities for underbanked consumers.  Nonprofit organizations are innovating in ways that ...

16 pp.   

The CFSI Underbanked Consumer Study Fact Sheet

The purpose of the study was to conduct a segmentation analysis of underbanked and unbanked consumers based on attitudes, behaviors and experiences relative to both formal and informal financial services, products, and institutions.  Four industry leaders co-sponsored the study with CFSI: ...

Lessons from South Africa: Innovations and Opportunities in Underbanked Services

by Jennifer Tescher

Financial services professionals in the United States can learn a lot from South Africa. The country has a sophisticated financial services industry, with well-developed capital markets and established companies offering a wide range of personal finance products. However, South Africa also has ...

24 pp.   

Mobile Financial Services and the Underbanked

by Jennifer Tescher

Mobile Financial Services and the Underbanked: Opportunities and Challenges for Mbanking and Mpayments

This paper focuses on how mobile phones could be used to provide financial services to the underbanked in the United States. Mobile financial services (MFS) in the United States may ...

41 pp.   

Distributing Prepaid Cards Through Worker Centers

Distributing Prepaid Cards Through Worker Centers: A Gateway to Asset Building for Low-Income Households

A collaborative pilot program between the Center for Community Change and the Center for Financial Resources has been established to engage worker centers as a primary point-of-access to pre-paid ...

Financial Services in the Workplace: Using Intermediaries to Achieve Long-Term Value

The financial services landscape has changed dramatically in recent years. In order for financial services providers to acquire customers and reach emerging markets, partnerships and new distribution channels are needed. The workplace is an ideal channel for distributing financial services to potential ...

22 pp.   

From the Margins to the Mainstream

From the Margins to the Mainstream: A Guide to Building Products and Strategies for Underbanked Markets (for chapter links, see below)

The Retail Financial Services Initiative (RFSI) is a three-year project organized by NCIF that seeks to increase the quantity and quality of ...

Expanding Financial Services to Underbanked Consumers

Expanding Financial Services to Underbanked Consumers: How Tax Preparation Partnerships Can Help Bridge the Gap

This report discusses the opportunities that tax time presents for financial services companies. Topics of interest include stored value cards, IDA programs, alternative RALs, and retirement savings products. ...

17 pp.   

Meeting Them Where They Work

Meeting Them Where They Work: The Promise of Financial Services Distribution in the Workplace

This report outlines a variety of ongoing and emerging opportunities to distribute financial services through the workplace. The foundation for this paper is based on presentations given at the ...

11 pp.   

Utilizing Partnerships to Test Emerging Market Strategies

Utilizing Partnerships to Test Emerging Market Strategies: A Case Study of H&R Block Initiatives in Five Cities

This report describes the evolving history and lessons learned behind partnerships created by one financial services firm H&R Block and a variety of public and nonprofit ...

20 pp.   

Marrying Financial Transactions with Asset-Building Opportunities

This issue brief describes the ways in which two trends the Individual Development Account (IDA) movement and advances in financial services technology delivery could converge to create new opportunities to link transactional financial services with asset-building opportunities.

8 pp.   

Retailers as Financial Services Providers

Retailers as Financial Services Providers: The Potential and Pitfalls of This Burgeoning Distribution Channel

Retailers, such as groceries, convenience stores and pharmacies, are emerging as significant distribution channels for a broad range of financial services. The implications are potentially revolutionary, as they call ...

28 pp.   

Employer-Based Homeownership Programs - Case Study

Employer-Based Homeownership Programs - Case Study: Community Empower Corporate Housing Assistance Program

Describes a program that links employees of a major hotel with financial opportunities, including matched savings, financial counseling, and homeownership possibilities, using a stored value card platform.

8 pp.   

Employer-Based Homeowenership Programs - Case Study: Affinity Lending

A case study of Affinity Lending's employer-based homeownership program that is part of a group of case studies commissioned by the Fannie Mae Foundation in mid-2004.

9 pp.   

The PayNet Deposit Program

The PayNet Deposit Program: Check Casher-Credit Union Partnerships and the Point of Banking Machine

This paper examines a pioneering partnership among credit unions and check cashers in New York City that offers credit union members access to their accounts through check cashing locations. ...

18 pp.   

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