Customer Information

Bank Systems and Technology: Do Banks Deserve What's Coming to Them?

The Underbanked Market Size report, released by CFSI and Core Innovation Capital, was referenced in an article Bank Systems and Technology, revealing the huge number of consumers untouched by the banking system. The article discusses changes in market conditions, the effects of the ...

Huffington Post: Underbanked Market Size Report Referenced in Article on CoreScore Credit Report

The Huffington Post released an article highlighting CoreScore, a credit reporting method which uses financial data from car and rental payments, payday loans, child support payments, as well as more traditional means of credit score rating. The new method, which will result in ...

Banking Strategy: Using Customer Data to Serve the Underbanked

CFSI's Josh Turnbull, Managing Consultant, Advisory Services, was featured in BAI's Banking Strategies.

In this article, Turnbull points out the that many financial institutions have fully realized the importance of serving the underserved, and are now committing to the next steps of action. ...

Las Vegas Review-Journal: Banks May Have Opportunity with Underserved Market

The New Underbanked Market Data Knowledge Brief released by CFSI and Core Innovation Capital was highlighted last week in the Las Vegas Review-Journal. Arjan Shutte, Senior Advisor, CFSI, states in the article that one out of every four consumers are classified ...

FDIC National Survey on Underbanked

FDIC National Survey on Underbanked a Crucial Piece to Understanding the Demographics of the Underbanked in the U.S.

CFSI says even more can be done to serve the underbanked by understanding their attitudes and behaviors

CHICAGO – December 3, 2009 –The FDIC’s National Survey of ...

Highlights from the 4th Annual Underbanked Financial Services Forum

by Rachel Schneider

The Underbanked Financial Services Forum has become a bellwether for the industry serving the underbanked. Judging by this year’s Fourth Annual Forum, presented by SourceMedia with the Center for Financial Services Innovation (CFSI), the industry is strong. Despite challenging times for the ...

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One Size Does Not Fit All: A Comparison of Monthly Financial Services Spending

by Rachel Schneider

The Center for Financial Services Innovation (CFSI) has conducted an investigation into the amounts that prepaid cardholders spend each month to conduct essential financial transactions, and compared that to the amounts that they would spend if they remained underbanked or used checking ...

Results of the NBPCA/CFSI Survey:

Network Branded Prepaid Card Association and CFSI release new data on prepaid card usage and underbanked consumers.  The data delivers results from a survey of 400 underbanked prepaid card users and offers information on consumer satisfaction levels, card usage, rankings of ...

First Encounters Research Description

Corey Stone, CFSI Fellow, will be heading the special research project, "Time to Focus on First Encounters." This research effort will take an in-depth look at first interactions between financial institutions and young people and will spotlight innovative institutions providing products/solutions for ...

Preferences and Usage of Financial Services Providers inBrief

The CFSI inBrief, “Preferences and Usage of Financial Services Providers,” is the newest and latest data released from the CFSI Underbanked Consumer Study. This inBrief takes a deeper look at how consumer usage of financial services providers measures up to their preferences. ...

Prepaid Cards vs. Checking Accounts inBrief

Inform your underbanked strategy with the Prepaid Cards vs. Checking Accounts inBrief and take advantage of this newly released segmentation data.  Do you want to bring more underbanked consumers into deeper financial relationships with your institution/organization? Then, you should read this inBrief ...

The CFSI Underbanked Consumer Study Fact Sheet

The purpose of the study was to conduct a segmentation analysis of underbanked and unbanked consumers based on attitudes, behaviors and experiences relative to both formal and informal financial services, products, and institutions.  Four industry leaders co-sponsored the study with CFSI: ...


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