The purpose of the study was to conduct a segmentation analysis of underbanked and unbanked consumers based on attitudes, behaviors and experiences relative to both formal and informal financial services, products, and institutions.  Four industry leaders co-sponsored the study with CFSI: Citi, Fidelity National Information Services, H&R Block, and MasterCard.  The study was executed by Experian Consumer Research.  Initial findings are revealed in this document.